Privacy Policy
Effective Date: 01/01/2024
Pro Comfort AC LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights under applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect information when you:
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Schedule a service
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Submit a form on our website
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Call or email us
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Interact with our website or digital ads
Information may include:
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Contact details (name, address, phone number, email)
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Service information (requested service, property details)
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Payment information (processed securely via third-party platforms)
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Technical data (IP address, device type, browser, pages visited)
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Marketing & analytics data (cookies, Facebook Pixel, Google Ads identifiers)
2. How We Use Your Information
We use your information to:
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Provide HVAC services and support
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Process payments and service bookings
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Communicate with you (e.g., confirmations, promotions)
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Personalize and improve our website and advertising
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Comply with legal obligations
We may use data collected through tools like Google Analytics, Facebook Pixel, and similar technologies to deliver tailored ads and measure campaign performance.
3. Your Privacy Rights
Depending on your location, you may have the following rights:
If you’re in the European Union (GDPR):
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Right to access your data
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Right to correct inaccurate data
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Right to request deletion (“right to be forgotten”)
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Right to restrict or object to processing
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Right to data portability
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Right to withdraw consent at any time
If you’re a California resident (CCPA):
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Right to know what personal data we collect and how we use it
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Right to request deletion of your personal data
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Right to opt out of the sale of personal data (we do not sell your data)
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Right to non-discrimination for exercising your rights
To exercise any of the above rights, please contact us at info@procomfortac.com.
4. Data Sharing
We do not sell your personal data. We may share data with:
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Service providers (e.g., payment processors, CRM tools, ad platforms)
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Analytics & advertising partners (Google, Facebook) to optimize marketing
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Legal authorities if required by law
All third parties are contractually bound to safeguard your information.
5. Cookies & Tracking
We use cookies and similar tracking technologies for:
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Website performance & personalization
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Analytics (Google Analytics)
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Marketing (Google Ads, Facebook Pixel)
You can opt out of tracking using your browser settings or through tools like:
6. Data Security
We take reasonable steps to protect your information, including:
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SSL encryption
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Secure servers and platforms
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Access controls and staff training
While we follow best practices, no system is 100% secure.
7. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect data from minors. If we discover this has occurred, we will delete the data promptly.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in laws or business practices. Any changes will be posted with a new effective date.
10. Contact Us
For privacy-related inquiries or to exercise your rights:
Pro Comfort AC LLC
📧 Email: info@procomfortac.com